Frequently Asked Questions

Do you ship all over the world?

Yes, with very few exceptions, we ship all over the world using FedEx or USPS. You can estimate shipping cost for your address right in our shopping cart. Most component orders ship the next business day, and many times the same day.

Can I order over the phone?

We realize that some folks are uncomfortable ordering components online, and prefer to order over the phone. That is fine, that is why we have a toll free order line. However, for order accuracy, order tracking, and overall convenience, online ordering is always for the best.

Can I send a check or money order for my order?

Yes, you can. Please enter what you would like in the shopping cart, print the page, and send it to us with your check or money order. Please include your phone number in case we have any questions. You can your order to the following:

Value Golf

Attn: Orders

30 Wall St

Girard, PA 16417

Policies

Our Guarantee:

We strongly believe that the quality of our components is second to none. Therefore, the chances of a defective component in normal use is negligible. However, we will replace or refund any product determined by us to be truly defective within 30 days of purchase. We will accept returned items other than those determined to be defective for a period of 30 days, however, the cost of the return shipping will be the customers responsibility as well as a 30% restocking fee.

Returns:

No return will be accepted without a return authorization number (RAN) issued by Value Golf, and the original invoice. There will be no refund of shipping and handling charges on non-defective merchandise. We will accept returned items other than those determined to be defective for a period of 30 days, however, the cost of the return shipping will be the customers responsibility as well as a 30% restocking fee.

Back Orders:

Orders received first are given first consideration. Orders are filled as promptly as possible. If a back order situation occurs, we will notify you as early as possible and give you the option of canceling the order or having us fill the order when supply allows.

Sales Tax:

Pennsylvania residents are subject to a 6% sales tax, unless a current tax exemption form is on file with Value Golf.